Terms and conditions
Welcome to The Eleanor Inn website. By accessing or using our website and booking services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a reservation.
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1. General Use
This website and all related services are provided by The Eleanor Inn, located in Walla Walla, Washington. Use of this site is limited to lawful purposes only. By using this website, you represent that you are at least 18 years old and legally able to enter into binding agreements.
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2. Reservations & Payments
• All reservations are subject to availability and confirmation.
• A valid credit card is required at the time of booking.
• Payment policies, including deposits and balances, will be displayed during the booking process and confirmed in your reservation details.
• Rates are subject to applicable state and local taxes.
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3. Cancellations & Refunds
• Cancellations must be made in accordance with the cancellation policy stated in your reservation confirmation.
• Failure to arrive or cancel within the required timeframe may result in forfeiture of your deposit or full payment.
• Refunds, if applicable, will be processed to the original form of payment.
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4. Check-In & Check-Out
• Early check-in or late check-out may be available by request and subject to additional charges.
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5. Guest Responsibilities
• Guests agree to respect the property, staff, and other guests.
• Quiet hours are observed from 9:00 PM to 8:00 AM.
• Smoking is prohibited inside all rooms and common areas.
• Any damage to property may result in additional charges.
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6. Liability
The Eleanor Inn is not responsible for loss or damage to personal belongings, accidents, injuries, or illnesses that occur during your stay. Guests are responsible for their own safety and possessions.
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7. Privacy
We respect your privacy and protect your personal information in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as outlined therein.
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8. Website Content
All content on this website, including text, images, and logos, is the property of The Eleanor Inn unless otherwise stated. You may not copy, reproduce, or distribute content without prior written permission.
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9. Governing Law
These Terms & Conditions are governed by the laws of the State of Washington. Any disputes arising shall be resolved in the appropriate courts of Walla Walla County.
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10. Changes to Terms
The Eleanor Inn reserves the right to update or modify these Terms & Conditions at any time. Changes will take effect upon posting to this page.